Saturday, September 17, 2011

When Emergency Calls, we are there!

OK many of you thought that the weekend job we did a couple weeks back with all the General Electric Magneblast equipment was impressive (and it was).  But that was before we pulled this one off.  

Recent flooding in upstate New York caused a known service and repair facility to call us with their "hope".  Their local utility was calling on them to bring a "ancient" Allis Chalmers 5kV substation back on after it had gone under 1 foot of water.  I said "only 1 foot, no problem, how many breakers do you need?"  And we proceeded to work out the details.

The total turn around time from receipt of the first phone call till the truck left our facility was 34 hours. 

Here are some photos of the (16) MA-250 Vacuum Roll In Replacements we shipped to replace the customers air breakers that went underwater.   We had to ship (2) 2000 amp mains to replace his MA-250C-1 breakers that were wired to a 18-723-364-402 wiring scheme and (13) 1200 amp feeders to replace his 1200 amp MA's and a couple MSV-250 breakers that were wired to a 18-806-541-411 scheme.

The customer was impressed that we had this many modern replacement breakers in our inventories, that we had the wiring diagrams on file, and that we could have them out this quickly rewired and fully tested.  They were not fighting the cost of the equipment, they are fighting the cost of downtime. 

Not very many dealers could pull off a solution like this in the time frame this customer asked for.  We even "cell fit" each breaker to to be sure everything was just perfect.   And the customer even commented that "the price was fair".  No one says that. 

Another big salute to Tim Brewer and his emergency crew for making this happen.  There will be more information on them "blogged in the future".

 Here is a link to the Reference Gallery showing lots of the ways that we can perform. 



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